Information for patients and other stakeholders

We are asking to inform us on any adverse reaction which at your opinion were caused by drugs manufactured by JSC Olainfarm! All your data will be confidential!

You can download this form, prepared in MS Word format and, after completing, please send it to the e-mail address

A PDF document is provided, if you wish to print the form out, complete it handwritten and send it to us by fax +371 67013777 or by mail: JSC Olainfarm, Pharmacovigilance Group, Rupnicu street 5, Olaine, Latvia, LV-2114.

Please provide all information which is asked – this is necessary for analysis as detailed as possible!

Please note: if you suspect that any of the drugs that we manufacture have caused adverse drug reactions, you should consult the prescribing doctor. It is recommended to keep the packaging, where the serial number and date of expiry are indicated. Your doctor will help you understand whether the particular symptoms are caused by adverse drug reactions or other reasons and, if necessary, will report them. In case of suspicion, you can also inform us: JSC Olainfarm Pharmacovigilance Group.


  • E-mail:
  • Tel. during working hours: +371 67013724
  • 24/7 mobile phone: +371 26137761

Drugs can cause adverse reactions, including in children. Therefore, we recommend that you follow the condition of a child during treatment with drugs, and in case of any uncertainty, please inform the performing physician.

The information for patients and carers on the safety of drug use prepared by European Medicines Agency is available here.